Accountability That Works!
presents a simple process structure - before, during, and after - common
to all tasks. When handled properly, this structure will ensure the
clarity and completion of any task.
The Cycle of Accountability presented is:
The "before" phase:
When and individual or team establishes a mindset of ownership for
the task, taking complete responsibility for getting it done.
The "during" phase: EMPOWERMENT -
When the owner(s) does whatever is necessary to complete the task.
This might include action steps, a time line and gathering necessary
The "after" phase: ACCOUNTABILITY
- When the responsible party(s) owns the outcome of the task. This
is when results, good or bad, are acknowledges and learning from the
experience takes place.
And Behind It All: CLEAR AGREEMENTS
- The glue that holds the three stages together so that
accountability works and the organization's productivity wheels
The workshop teaches participants to
understand these processes:
Ensure every task has clearly defined
owner and agreement.
Empower themselves to keep their
Hold together accountable for their
Be accountable without being defensive
Learn from mistakes, continually
improving personally and professionally.